Want to receive your recycling refunds digitally? The free myTOMRA app gives fast, secure and convenient payout of your container deposit. Return and Earn (NSW), Containers for Change (QLD), and Northern Territory recyclers can receive their refund quickly and securely through PayPal or via E-voucher. Please note that the myTOMRA App is not available in WA.
How to create a myTOMRA profile
- Download the myTOMRA app from iTunes App Store or Google Play (or visit app.mytomra.com.au).
- Click “Register” to create a myTOMRA profile using your email address. Alternatively, you can log in using your existing PayPal account.
- Connect your myTOMRA profile to your PayPal account to receive your recycling refunds digitally.
How to use the myTOMRA App at a reverse vending machine
You can use myTOMRA at any TOMRA reverse vending machine in New South Wales or Queensland. Find your closest location.
- Scan your personal myTOMRA app barcode at the reverse vending machine. You will see your name on the machine screen.
- Return your empties for recycling.
- When you are finished, tap the PayPal button on the reverse vending machine screen. Your recycling refunds will be available in your myTOMRA profile, or in your PayPal account if you have added PayPal.
How to use the Live Status feature
- Open the myTOMRA app on your phone, laptop or tablet – make sure you’re logged in.
- Select the Locations tab – this will take you to the map.
- Select the map marker for your preferred RVM – this will bring up the live status screen.
- There you can view the real-time status of the Glass and Lightweight lanes. Lanes are colour coded; green for open, amber for almost full, red for temporarily unavailable, and black for when the kiosk is outside of operational hours.
How to use the myLOCATION feature
The myLOCATION feature lets you quickly view the live status of your preferred Reverse Vending Machine on your profile screen.
- Open the Locations tab and browse the map for your preferred location and select the map marker for your desired RVM.
- Select the blue heart icon on the top right corner of the status screen to mark this location as “myLOCATION”.
- Select the Profile tab, where you can view the status of your selected RVM. Select the header to expand and see more details.
About – PayPal
Payout via PayPal is available as an option, providing a quick refund that can be used to transfer directly into your bank account, send money to friends or to make online purchases.
About – E-Voucher
Payout via E-voucher is available as an option, allowing you to store your retail cash vouchers securely in the myTOMRA App. When using a Reverse Vending Machine or our bag drop feature, your refund will appear in the app in the form of a scannable voucher to be used at a nominated redemption partner. The E-vouchers that are generated are based on the redemption partner listed at the selected location, so check your machine first.